Deprecation Notice for Thirteen PeopleSoft CRM Applications
October 16, 2009. As of the PeopleSoft CRM 9.1 release, the following products will be deprecated and will no longer be available for sale to new or existing customers:PeopleSoft HelpDesk Dashboard, PeopleSoft HelpDesk for Human Resources Dashboard, PeopleSoft Infosync Client, PeopleSoft Infosync Server, PeopleSoft Mobile Account Planning, PeopleSoft Mobile Configurator, PeopleSoft Mobile Field Service, PeopleSoft Mobile Order Capture, PeopleSoft Mobile Sales, PeopleSoft Order Capture Dashboard, PeopleSoft Sales Dashboard, PeopleSoft Sales for Blackberry and PeopleSoft Service Dashboard.
Following this date, Oct 16th, 2009 the functionality will no longer be available to any new customers who have not already licensed it.
Customers that have already licensed these applications may continue to use this functionality on the older releases, under the Oracle Lifetime Support Policy, but may not expand or purchase additional licenses. These applications cannot be upgraded to a 9.1 release.
Note that for PeopleSoft Infosync Server only - the 9.0 version of this application will work with PeopleSoft CRM 9.1 applications
For alternative mobile solutions available through a partner please contact Tim Curley (TCurley@Antennasoftware.com) at Antenna Software or visit their website at http://www.antennasoftware.com/peoplesoft.aspx for more information. If there are any questions relating to this product deprecation, please contact John Yun (john.yun@oracle.com) in PeopleSoft CRM Strategy or Global Customer Support , by logging an SR on My Oracle Support( https://support.oracle.com)
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