Deprecation Notice for Thirteen PeopleSoft CRM Applications

October 16, 2009. As of the PeopleSoft CRM 9.1 release, the following products will be deprecated and will no longer be available for sale to new or existing customers:

PeopleSoft HelpDesk Dashboard, PeopleSoft HelpDesk for Human Resources Dashboard, PeopleSoft Infosync Client, PeopleSoft Infosync Server, PeopleSoft Mobile Account Planning, PeopleSoft Mobile Configurator, PeopleSoft Mobile Field Service, PeopleSoft Mobile Order Capture, PeopleSoft Mobile Sales, PeopleSoft Order Capture Dashboard, PeopleSoft Sales Dashboard, PeopleSoft Sales for Blackberry and PeopleSoft Service Dashboard. 

Following this date, Oct 16th, 2009 the functionality will no longer be available to any new customers who have not already licensed it. 
Customers that have already licensed these applications may continue to use this functionality on the older releases, under the Oracle Lifetime Support Policy, but may not expand or purchase additional licenses. These applications cannot be upgraded to a 9.1 release. 

Note that for PeopleSoft Infosync Server only - the 9.0 version of this application will work with PeopleSoft CRM 9.1 applications

For alternative mobile solutions available through a partner please contact Tim Curley (TCurley@Antennasoftware.com) at Antenna Software or visit their website at http://www.antennasoftware.com/peoplesoft.aspx for more information. If there are any questions relating to this product deprecation, please contact John Yun (john.yun@oracle.com) in PeopleSoft CRM Strategy or Global Customer Support , by logging an SR on My Oracle Support( https://support.oracle.com) 

Related Products PeopleSoft Enterprise > Customer Relationship Management > Sales/Marketing/Order Capture > PeopleSoft Enterprise CRM Infosync Server PeopleSoft Enterprise > Customer Relationship Management > Sales/Marketing/Order Capture > PeopleSoft Enterprise CRM Infosync Client PeopleSoft Enterprise > Customer Relationship Management > Sales/Marketing/Order Capture > PeopleSoft Enterprise CRM Mobile Sales PeopleSoft Enterprise > Customer Relationship Management > Sales/Marketing/Order Capture > PeopleSoft Enterprise CRM Mobile Order Capture PeopleSoft Enterprise > Customer Relationship Management > Sales/Marketing/Order Capture > PeopleSoft Enterprise CRM Mobile FieldService PeopleSoft Enterprise > Customer Relationship Management > Sales/Marketing/Order Capture > PeopleSoft Enterprise CRM Sales for Blackberry

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Ending date of support for PeopleSoft HRMS 8.9: 

1. Updates, Fixes, Security Alerts, and Upgrade Scripts: December 2009 
2. Tax, Legal, and Regulatory: December 2010 
3. Extended Support: December 2012 
4. Sustaining Support: Indefinite 

UPDATE:
There was a recent announcement from Oracle that Extended Support fees would be waived for the PeopleSoft Enterprise 8.9 releases through June 2011. Therefore all updates (including Tax updates) will continue to be delivered until June 2011 free of charge. For more details about this announcement, please see the link below:

http://www.oracle.com/us/corporate/press/018465

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PeopleSoft HRMS Upgrade Resources Report Tool 



Announcing PeopleSoft's New Interactive Upgrade Resources Report Tool.
The PeopleSoft Upgrade Resources Report Tool is an interactive tool that displays a report with links to all documentation and files you need for your upgrade project.

PeopleSoft HRMS Upgrade Resources Report Tool

Upgrade Resources Report Tool

The new tool helps you find all the documentation, scripts, and files you need for your upgrade project. You simply identify your product line, your existing release, and your new release. With a single click the tool quickly produces a customized set of links to all the documentation and files needed for your upgrade project.

The tool's output is an Excel spreadsheet, so you can easily manipulate and sort the results any way you wish or copy the content into other implementation planning documents.

You no longer have to search through multiple areas to find upgrade resources. We will have an Upgrade Resources Report Tool for each PeopleSoft product line. .

Note:   Make sure to enable macros when prompted to do so. Otherwise the Excel workbook will not function properly. You may have to adjust your Macro security level. 

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Cursor Focus Disappears on any Search Page after Clicking on Clear Button


PeopleTools 8.50.04, 8.50.05

User clicks on Clear on Search Page and expects to see blinking cursor in field on search page. Instead, cursor disappears and user needs to manually position cursor in field and click to invoke blinking cursor.

1. Navigate to the Modify Person page
2. Clicked on Return to Search
3. Clicked on Clear
4. Field is cleared out and no cursor appears anywhere in any field.
5. Manually click in desired field to activate cursor

Cause

Engineer has been able to replicate in 8.50.04 and 8.50.05 environments.  Appears to be a bug in the 8.50 patch releases.  (Engineer attempted to replicate in 8.50.01 and could not do so).

ICE 1961909000 created for Development to address.

Solution

  Until bug has been resolved, workaround is as follows:


1. Navigate to the Modify Person page
2. Clicked on Return to Search
3. Clicked on Clear
4. Field is cleared out and no cursor appears anywhere in any field.
5. User will manually click in desired field on search page to activate cursor.  

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Peoplecode error when logging in for a new demo install for Enterprise Portal 9.0, PT8.50.xx


Enterprise Portal 9.0, PeopleTools (PT) 8.50.01, Install and Packaging

The demo install of Portal Solutions 9.0 on PT 8.50.01 has completed.
When trying to login through PIA, we get the following error:
ERROR
---------
alert('PeopleCode compile error (Method GetUniHeaderHTML parameter 2 differs from superclass None. (2,86)) for program EPPBR_BRANDING.RoleBasedBranding.OnExecute. (2,405)\n\nA PeopleCode program for the specified reference failed to compile correctly for the indicated reason. \n\nIn Application Designer, open the referenced program and examine the PeopleCode to locate the cause of the error.');Class EPPBR_BRANDING:RoleBasedBranding was not found. (180,74) WEBLIB_PORTAL.PORTAL_HEADER.FieldFormula Name:CreateBrandingObject PCPC:4903 Statement:85 Called from:WEBLIB_PT_NAV.ISCRIPT1.FieldFormula Name:buildIframeTemplate Statement:98 Called from:WEBLIB_PT_NAV.ISCRIPT1.FieldFormula Name:IScript_PT_NAV_TPL_FRAME Statement:124


STEPS
---------
The issue can be reproduced with the following steps:
1. Complete the installation for PeopleTools 8.50.xx
    and Enterprise Portal 9.0 as outlined in the Installation guides.
2. Launch the PIA signon page.
3. Signon to the application.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot signon to the application successfully.

Cause

The issue is caused by the following setup: Setup that is incorrect.
Enterprise Portal (EP) 9.0 is not Generally Available on 8.50.
In order to use it on PeopleTools 8.50, a user has to run the PeopleTools Only Upgrade and then apply 2 Update IDs 810689 & 811680.
For an install/upgrade of EP9 to PeopleTools 8.50, these patches are required.

Solution

Workaround (until PeopleTools 8.50 Upgrade Availability is available)
Install Enterprise Portal 9.1 (instead of Enterprise Portal 9.1) with PeopleTools 8.50.xx, until PeopleTools 8.50 Upgrade Availability is announced/available.

To implement the workaround/solution, please execute the following steps:
1. Install PT8.50, and the PT8.50.xx product patch.
2. Install Enterprise Portal 9.1 as outlined in 887852.1 - PeopleSoft Enterprise Portal 9.1 Installation Guide
3. Complete the installation as outlined in the PT8.50 Installation Guide and the Enterprise Portal 9.1 Installation Guide.
4. Test the PIA signon.

======================================================================
Updated on 4 December 2009Update IDs 810689 & 811680 are now available and are required for upgrading an Enterprise Portal 9 system to PeopleTools 8.50 :
1. Navigate to Patches and Updates in My Support Portal
2. In the Search For field, put 810689
3. Select Portal Solutions for the Product Line.
4. Select Enterprise Portal for the Product
5. Select 9 for the Release
6. Select the Arrow to complete the search next to the "Search For" box.
7. Click on the Update ID 810689 and you can download the Change Packager: https://psft-updates.oracle.com/ice/Resolutions/810689/upd810689.zip
8. Repeat Steps 1-7 for ID 811680
9. Apply both patches which are required for the 8.50 Tools Only upgrade to Enterprise Portal 9.

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After installing the PT 8.50.01, all Windows client PeopleTools applications fail to start and errors with the following.

ERROR
-----------------------
This application has failed to start because the application configuration is incorrect.  Reinstalling the application may fix this problem.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Start any Windows client PeopleTools application such as Configuration Manager, Application Designer, or Data Mover.

Cause

In the PeopleTools 8.50 Installation guide, the task titled "Verifying Necessary Files for Installation on Windows"  explains that the issue is caused by the C Run Time (CRT) files not getting updated which will cause PeopleTools not to run.

From the PeopleTools 8.50 Installation guide Task "Verifying Necessary Files for Installation on Windows":

PeopleSoft PeopleTools 8.50 is developed using Microsoft Visual C++ 2005. Microsoft, as part of VC++ 2005, changed the way applications use and ship the required C Run Time (CRT) files (these files are installed as shared assemblies). PeopleSoft PeopleTools 8.50 programs require these files to be present or the programs will not run.

During your PeopleSoft PeopleTools installation, the install programs will automatically update the Microsoft Windows machine performing the installation.

The required CRT files are installed by all of the PeopleSoft installers, including:
o - PeopleSoft PeopleTools (including: Application Designer, Data Mover, Configuration Manager).
o - Database
o - PeopleSoft Pure Internet Architecture
o - Change Assistant PeopleSoft Installer
o - Change Impact Analyzer
o - Web app Deploy

In some cases it may be necessary for you to carry out a separate installation of the CRT files. For example:
o - If the update does not take place during the installation program run, you may not be able to launch PeopleSoft PeopleTools client or server executables on that machine and may receive error messages.

o - If you are accessing PeopleSoft PeopleTools executables from a machine on which the PeopleSoft installer did not run, the executables may not work and you may receive error messages.

Solution

To implement the solution, execute the following steps:

1. Go to PS_HOME\setup\vcredist.
2. Run vcredist_x86.exe.
The installation is completed automatically.
3. Test by starting any Windows client PeopleTools application such as Configuration Manager, Application Designer, or Data Mover.

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HOW DOES COMP TIME VALIDATION WORKS ON WEEKLY ELAPSED TIME PAGE

If Comp Balance Validation is set to 'Both Online and Batch' on Installation page and if you report Comp Time Earned or Comp time taken, and run time admin, it updates both PS_TL_COMPLEAV_TBL and PS_TL_COMP_DAY_BAL tables along with PS_TL_PAYABLE_TIME tables.

Time Admin updates comp time earned and comp time taken on PS_TL_COMPLEAV_TBL and PS_TL_COMP_DAY_BAL table in TL_TA000900. If time admin is cancelled or errors after TL_TA000900 and Payable time is not created and if you try to report comp time again thinking that you still have comp time since Payable is not created, you will get online error message since PS_TL_COMPLEAV_TBL and PS_TL_COMP_DAY_BAL tables are already updated in previous time admin run. 

If Comp Balance Validation is set to Online Only, and if you report Comp Time Earned, it updates Payable time table but not PS_TL_COMPLEAV_TBL or PS_TL_COMP_DAY_BAL table. If you try to take this Comp time earned you will get online error message since Comp leave table or Comp day bal table is not updated (This will be fixed in next TL bundle).
Basically Online Only Validation is to allow users to take comp time what they have and not more than that.

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How To Capture Statuses And Scores From AICC/SCORM Compliant Content

Some content vendors include logging utilities with their content that will capture AICC transactions. Please check with your vendor to see whether such logging abilities are provided.

There is a number of vendors who use Java for communication with LMSs. Using Java Console in the browser may show the AICC data being passed as well.

If those methods cannot be used, the following code can be added to ELM to output statuses and scores into a flat file.

For AICC:

Open record WEBLIB_LM_LELM, field LM_ISCRIPT, FieldFormula PeopleCode event and add the following (there are two disctinct places where this code goes).

/**
 *IScript which will be called for AICC-HACP communication
 */
Function IScript_HACP_COMM()
   <****Testing code *****/*
   &sep = Char(13) | Char(10);
   Local string &s = "error=0" | &sep | "version=1.2" | &sep | "aicc_data=[core]" | &sep | "student_ID=aicc-user01" | &sep | "student_name=PS,TB" | &sep | "Output_file=" | &sep | "credit=C" | &sep | "lesson_location=" | &sep | "lesson_mode=sequential" | &sep | "lesson_status=Not Attempted" | &sep | "path=" | &sep | "score=" | &sep | "time=00:23:15";
 
   %Response.SetContentType("text/plain");
   %Response.WriteLine(&s);
   Return;
    /*****End of Testing code **************/*>
 
   /******New Code For Capture**********/
   Local File &DummyFile = GetFile("c:\\temp\\output.txt", "A", %FilePath_Absolute);
   &DateTime = %Datetime;
   &DummyFile.WriteLine(&DateTime);
   &DummyFile.WriteLine("-----------Begin Request Param List----------");
   &meter_array = %Request.GetParameterNames();
   For &i = 1 To ¶meter_array.len
      &meter_name = ¶meter_array [&i];
      &meter_value = %Request.GetParameter(¶meter_name);
      &DummyFile.WriteLine(¶meter_name | " = " | ¶meter_value);
   End-For;
   &DummyFile.WriteLine("-----------End Request Param List------------");
 
 
   /*Get the command , session id and the AICC_Data from the input and pass it for processing */
   Local string &str_Command = %Request.GetParameter("command");
   Local string &str_SessionId = %Request.GetParameter("session_id");
   Local string &str_AiccData = Unencode(%Request.GetParameter("AICC_Data"));
 
   /*Extract the Enrollment Id , LC id and the AU Id */
   Local LEM_UTILITIES:Utility &hacpCommUtil = create LEM_UTILITIES:Utility();
   Local array of string &ar_SplitArr = &hacpCommUtil.SplitString(&str_SessionId, ":", 0, 0);
   Local number &nbr_EnrollmentId;
   Local number &nbr_LCId;
   Local string &str_AUId;
   If (&ar_SplitArr.Len <> 3) Then
      &nbr_EnrollmentId = &hacpCommUtil.TEST_ENROLLMENT_ID;
      &nbr_LCId = 1;
      &str_AUId = "1";
   Else
      &nbr_EnrollmentId = Value(&ar_SplitArr [1]);
      &nbr_LCId = Value(&ar_SplitArr [2]);
      &str_AUId = &ar_SplitArr [3];
   End-If;
   Local LEM_COMM:CommHandler &aiccObj = create LEM_COMM:CommHandler(&hacpCommUtil, &hacpCommUtil.AHACP, &nbr_EnrollmentId, &nbr_LCId, &str_AUId);
   Local LEM_UTILITIES:StringHashtable &hsh_TrackHash = Null;
   Local string &str_HACPResponse = "";
   /*Depending on the command, call the appropriate methods */
   Evaluate Upper(&str_Command)
   When "GETPARAM"
      /*For query, get the Tracking data for the given SCO and enrollment id */
      &hsh_TrackHash = &aiccObj.GetTrackingData();
      /*If no tracking data was found, return a 'invalid sessionid error */
      If (&hsh_TrackHash = Null) Then
         &str_HACPResponse = &aiccObj.FormHACPResponse("3", "");
      Else
         /*Form the Response String */
         &str_HACPResponse = &aiccObj.FormHACPResponse("0", &aiccObj.FormAiccData(&hsh_TrackHash));
      End-If;
      Break;
    
   When "PUTPARAM"
      /*For update, Update the existing tracking data for the given SCO and enrollment id and write out
           errorcode of 0
          */
      If (&nbr_EnrollmentId <> &hacpCommUtil.TEST_ENROLLMENT_ID) Then
         /*Populate a hashtable with the new data */
         Local LEM_UTILITIES:StringHashtable &hsh_NewTrackHash = &aiccObj.ParseAiccData(&str_AiccData);
         If (&hsh_NewTrackHash <> Null) Then
            /*Calculate total time and populate that value also */
            &hsh_TrackHash = &aiccObj.GetTrackingData();
            Local string &str_TotalTime;
            try
               &str_TotalTime = &hacpCommUtil.AddTime(&hsh_NewTrackHash.Get("cmi.core.session_time"), &hsh_TrackHash.Get("cmi.core.total_time"));
            catch Exception &ex
               &str_TotalTime = &hsh_NewTrackHash.Get("cmi.core.session_time");
            end-try;
            &hsh_NewTrackHash.Put("cmi.core.total_time", &str_TotalTime);
            &hsh_TrackHash = &aiccObj.UpdateTrackingData(&hsh_NewTrackHash);
         End-If;
      End-If;
      /*Form the response string */
      &str_HACPResponse = &aiccObj.FormHACPResponse("0", "");
      Break;
    
   When "EXITAU"
      Local LEM_DB:DBManager &dbObj = create LEM_DB:DBManager(create LEM_UTILITIES:Utility());
      Local string &str_ScoId = &str_AUId;
      Local LEM_UTILITIES:Utility &dispMenuUtilObj = create LEM_UTILITIES:Utility();
      If &dispMenuUtilObj.LOGOUT Then
         If &dbObj.DidLessonLogOut(&nbr_EnrollmentId, &nbr_LCId, &str_ScoId) Then
            &dbObj.UpdateLessonLogOut(&nbr_EnrollmentId, &nbr_LCId, &str_ScoId);
         End-If;
      End-If;
      /*Form the response string */
      &str_HACPResponse = &aiccObj.FormHACPResponse("0", "");
      Break;
    
   When-Other /*Invalid command */
      &str_HACPResponse = &aiccObj.FormHACPResponse("1", "");
      Break;
    
   End-Evaluate;
 
   /*********New Code for Capture**********/
   &DummyFile.WriteLine("-----------Begin HACP Response---------------");
   &DummyFile.WriteLine(&str_HACPResponse);
   &DummyFile.WriteLine("-----------End HACP Response-----------------");
   &DummyFile.WriteLine("");
   &DummyFile.WriteLine("");
   &DummyFile.WriteLine("");
   &DummyFile.Close();
 
   %Response.SetContentType("text/plain");
   %Response.Write(&str_HACPResponse);
 
 
End-Function;

The file output.txt will capture statues and scores being passed by the content that go into the LM_TRACK_STUDNT record. Please note that the file will be created on the app server machine. You should also adjust the path if you are running the app server on UNIX.

For SCORM:

You can enable JavaScript pop-ups that will give you very detailed information about communication between ELM and the content. To enable pop-ups go to the Application Designer and open HTML object LM_SCORM_API_JS_1. On line 6 set var debug = 5; and save. No app server or web server restart is necessary. You will need to navigate away from the launch page and come back to it and relaunch the content for the pop-ups to begin showing. Once done with troubleshooting, set the debug variable back to 0 in the LM_SCORM_API_JS_1 object.

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How to obtain PeopleSoft Enterprise Application Maintenance 



The preferred method for obtaining PeopleSoft Enterprise Application Maintenance Packs is through eDelivery.
1. Navigate to the Oracle eDelivery Web site (http://edelivery.oracle.com/).
2. Click on the 'continue' link to enter Export Validation. Enter the required fields and click 'Continue.'
3. Select a Product Pack of 'PeopleSoft Enterprise' and a Platform and click 'Go.'
4. Select the Media Pack for your PeopleSoft Entreprise Product Line to see the Maintenance Packs.
For example, to see the HCM/Campus Solutions 9.0 Maintenance Packs, select 'PeopleSoft Enterprise - Human Resources Management System and Campus Solutions 9.0 Media Pack' 

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Required Browser settings for PeopleSoft, Download to Excel AND Attachments



To use PeopleSoft applications with Microsoft Internet Explorer, end users must turn off popup blocking for the PeopleSoft site.  3rd party browser plugins such as Yahoo search bar, Google search bar, and MSN search bar may have built in popup blockers.  These 3rd party popup blockers must be turned off for PeopleSoft sites.
With IE, start with default settings:
In IE6, navigate to "Tools -> Internet Options".

a) In General tab, click on "Delete Cookies..." button and click on "Delete Files...." button.
b) In "Security" tab, click on "Default level" button in "Internet" and/or "Local intranet",
c) In "Advanced" tab, click on "Restore Defaults" button.

Click on "Apply" and "OK".

In IE 7, navigate to "Tools -> Internet Options".

- In General tab, click on "Delete..." to delete cache. Click on "Delete all".
- In Advanced tab, click on "Reset" button.
- In "Security" tab, click on "Default level" button in "Internet" and/or "Local intranet",
- Click on "OK". Close IE
Here's are the IE security settings that must be set.  Please check the following:

- IE 6 on Windows 2000 or XP SP1:
Navigate to "Tools -> Internet Options".  In "Security" tab, for specific zone, click on "Custom Level" and set the following:

Download "File Download" = Enable

Navigate to "Tools -> Internet Options".  In "Advanced" tab, ensure "Do not save encrypted pages to disk" = UNCHECKED.

- IE 6 or IE 7 on Windows XP SP2.  IE 7 on Windows Vista:

Navigate to "Tools -> Internet Options".  In "Security" tab, for specific zone, click on "Custom Level" and set the following:

"Automatic prompting for file downloads" = Enable
Download "File Download" = Enable

Navigate to "Tools -> Internet Options".  In "Advanced" tab, ensure "Do not save encrypted pages to disk" = UNCHECKED.
- For IE8 on Windows XP SP2 or Windows Vista:

Navigate to "Tools -> Internet Options". In "Security" tab, click on desire zone, trusted and/or intranet zone. Please ensure the following are set:

"Automatic prompting for file downloads" = Enable
Download "File Download" = Enable

* Please note: By default, the trusted zone in IE8 is set to "Medium". The Medium setting by default has "Automatic prompting for file downloads" = Disabled. One must either change trusted zone to "Medium-Low" OR customize "Medium" setting to set "Automatic prompting for file downloads" = Enable.

Firefox will work with default settings and popup blocking needs to be turned off for PeopleSoft site.  Safari will work with default settings.  However Safari, popups can only be turned on or off, but cannot be turn off for certain sites.

KEYWORDS:
"Download to Excel", Attachment, SPOTLIGHT

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Oracle Identity Manager is the new name for the legacy Xellerate product that came from Thor Technologies. All issues with the connector should be directed to the OIM support team with Oracle.

PeopleTools development has not done any certification with Oracle Identity Manager yet. It is an enhancement item for PT 8.50.

Here is some more information that might be helpful:

Current PSFT_UM Connector 9.1.1.4 is certified for:
PeopleTools 8.48
PeopleTools 8.49
PeopleTools 8.50
- This would require at a minimum of Oracle Identity Manager release 9.1.0.2 BP05

Current PSFT_ER Connector 9.1.1.4 is certified for:
PeopleSoft HRMS 9.0 with PeopleTools 8.49
PeopleSoft HRMS 9.0 with PeopleTools 8.50
PeopleSoft HRMS 9.1 with PeopleTools 8.50
- This would require at a minimum of Oracle Identity Manager release 9.1.0.2 BP05

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*** IMPORTANT ***
The following information is UNSUPPORTED.

There is no delivered documentation on how to clone an existing system into a new environment.  The GCS and Development consider this to be out of scope and as such it is unsupported.  However, we have compiled the following information which could render assistance.
*** IMPORTANT ***

1) Copy the database

2) If your database platform has the table PS.PSDBOWNER, please don't forget to update it for the name of the database and ownerid, both in caps, ie:
INSERT INTO PS.PSDBOWNER VALUES ('H512O732','SYSADM');

3) If there is to be a different access ID and/or password you must update PSACCESSPRFL. To change just the access password use the
CHANGE_ACCESS_PASSWORD ;
command in Data Mover in bootstrap mode.

4) Edit, if necessary, and run the CONNECT.SQL and GRANT.SQL scripts

5) For PeopleTools 8.44 and higher, blank out the GUID in the PSOPTIONS table

6) Create new Application Server Domain (delete old one)

7) Create new PIA (delete old one)

8) For PeopleTools 8.44 and higher, update the Long name, Short name, and System Type in PeopleTools -> Utilities -> Administration -> PeopleTools Options

9) Update the Report Node definitions

10) Clear out the Process tables with PRCSCLR.DMS

    Note: Still required to be run if the cloned database has the same name

11) Clear out the content tables with RPTCLR.DMS

    Note: Still required to be run if the cloned database has the same name

12) Create new Process Scheduler domain (delete old one)

13) Make sure old URL information has been updated.

14) What we generally tell customers is that the things to look for include any node URI values (PSNODEURITXT) and of course we recommend a file system search on the PS_HOME for old values.  We would also recommend looking over the webprofiles for any old values.

The following tables are a solid place to start:
 SELECT * FROM PSPRDMDEFN
 SELECT * FROM PSPRDMCNTPRV
 SELECT * FROM PSMSGNODEDEFN
 SELECT * FROM PSNODEURITEXT
 SELECT * FROM PSTRUSTNODES

Make sure that the Local Default Node is correct and that it's URI values are correct.  It also has to be in the trusted nodes list (it normally is automatically....).  Also make sure that your Portal Registry is hosted by the correct node.

Generally this may require tweaking information manually in SQL until you get all the old data changed over.  Focus on the Default Local Nodes as well as the portal definitions (as they may point to defunct nodes now).

15) For PeopleTools 844 and higher, also check the web profiles table called: PSWEBPROFNVP

Please run the following SQL to check the webprofile Virtual Addressing settings:

select * from PSWEBPROFNVP WHERE PROPERTYNAME='DEFAULTSCHEME' OR PROPERTYNAME='PSWEBSERVERNAME' OR PROPERTYNAME='DEFAULTPORT' OR PROPERTYNAME='AUTHTOKENDOMAIN'

Please ensure that these values are NOT pointing to your old environment. 

16) Generate a new, unique GUID for PSOPTIONS table. 

Please also refer to the solution references below which are related to cloning databases.

*** IMPORTANT ***
This is meant to be a guideline resolution because we get many requests and problems from cloned systems.  Although we don't support it, we will continue to add information to this resolution so customers can guide themselves.  We tell customers to do a full DB search for the old server address as well as searching the file structure.  If you have successfully created a plan and detailed what you look for we would certainly add customer feedback to this resolution.

NOTE:
The GCS can't assist with problems caused by cloned databases.
*** IMPORTANT ***

KEYWORDS:
 Refresh, Migrate, Clone, Copy, Duplicate, Restore, Backup, Unsupported Resolution

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intermittent problems when accessing PeopleSoft with multiple IE window 


ntermittent problems when accessing PeopleSoft with multiple IE windows

When opening multiple Internet Explorer windows to access PeopleSoft, the following approaches will cause problems and are not supported:

1.  Launching IE shortcuts on desktop.
2.  Clicking on URL hyperlinks in email or MS-Word documents.
3.  In HTML page, clicking on URL that opens new IE window.
4.  Launching new IE window with ctrl-N or IE's "File -> New -> Window"
5.  IE7 tabbing feature.

In the above problem scenarios, the multiple IE windows will all share the same cookies causing premature logouts, IE window displaying the wrong environment, "Page no longer available" messages, intermittent cookie problems, and/or other navigation problems.

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What Are the Delta and Cumulative Maintenance Packs for PeopleSoft FSCM 9.0 and the Bundles Included in Each



 Below is the information on the current Maintenance Packs available for PeopleSoft FSCM 9.0 as well as the bundles included in each Maintenance Pack:

Update Id	MP Name	Build	Fixes Included From Date	Fixes Included To Date	FMS/ESA/SCM Bundles Included	Global Components Bundles Included
701625	FSCM 9 Maintenance Pack 1	C306	From 9 release date	30-Jan-07	1,2,3	1,2
714862	FSCM 9.0 - Maintenance Pack 2 Delta	C310	31-Jan-07	24-Apr-07	4,5	3
714863	FSCM 9.0 - Maintenance Pack 2 Cumulative	C310	From 9 release date	24-Apr-07	Up to 5	Up to 3
723944	FSCM 9.0 - Maintenance Pack 3 Delta	C314	25-Apr-07	17-Jul-07	6,7	4
724945	FSCM 9.0 - Maintenance Pack 3 Cumulative	C314	From 9 release date	17-Jul-07	Up to 7	Up to 4
735701	FSCM 9 - Maintenance Pack 4 Delta	C318	18-Jul-07	09-Oct-07	8,9	5
735700	FSCM 9 - Maintenance Pack 4 Cumulative	C318	From 9 release date	09-Oct-07	Up to 9	Up to 5
745701	FSCM 9 - Maintenance Pack 5 Delta	C322	10-Oct-07	02-Jan-08	10,11	6
745700	FSCM 9 - Maintenance Pack 5 Cumulative	C322	From 9 release date	02-Jan-08	Up to 11	Up to 6
757439	FSCM 9 - Maintenance Pack 6 Delta	C326	03-Jan-08	25-Mar-08	12,13	7
757440	FSCM 9 - Maintenance Pack 6 Cumulative	C326	From 9 release date	25-Mar-08	Up to 13	Up to 7
766254	FSCM 9 - Maintenance Pack 7 Delta	C332	26-Mar-08	28-Jul-08	14,15,16	8
767020	FSCM 9 - Maintenance Pack 7 Cumulative	C332	From 9 release date	28-Jul-08	Up to 16	Up to 8
776172	FSCM 9 - Maintenance Pack 8 Delta	C336	29-Jul-08	20-Oct-08	17,18	9
778312	FSCM 9 - Maintenance Pack 8 Cumulative	C336	From 9 release date	20-Oct-08	Up to 18	Up to 9
787901	FSCM 9 - Maintenance Pack 9 Delta	C342	21-Oct-09	23-Feb-09	19,20,21	10,11
788893,789232	FSCM 9 - Maintenance Pack 9 Cumulative	C342	From 9 release date	23-Feb-09	Up to 21	Up to 11
798028	FSCM 9 - Maintenance Pack 10 Delta	C346	2/24/2009	18-May-09	22,23	12
799120,799121	FSCM 9 - Maintenance Pack 10 Cumulative	C346	From 9 release date	18-May-09	Up to 23	Up to 12

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